Experience
Almost all of my work experience is working in an office environment, where I dealt with common office admin duties, whether I work as Shift Controller, Site supervisor, or team leader.
Performed following duties in multiple organization around the world:
- Delivered clerical support by handling a range of routine and special requirements.
- Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
- Monitored and tracked the performance of employees, identifying and targeting areas in need of improvement and further training.
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff, and greeting visitors.
- Produced high-quality documents, spreadsheets, and presentations for internal and customer-facing needs.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Verified salaried and hourly employee timecards to prepare accurate bi-weekly payroll.
- Kept detailed records of supplies and office equipment used to budget and make orders for new supplies.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Office Administrator/Assistant
- Office Move Pro, BC, Canada
- Aldo Virtich Pty Ltd, Sydney, Australia
- G & B Windows, London, UK
- INTERKEN Freighters, London, UK
- Feb 2022 - Mar 2023
Information Management Coordinator
SaskEnergy- Regina SK
Check and Provide record assessment for Physical records utilizing corporate policy and compliance requirements. Retrieve active and inactive boxes of records from storage. Review and prepare existing boxes of records for indexing, classification, cataloguing and organizing. Preparing electronic and physical records for disposal requests and records for long-term offsite storage. Manage digitalization of physical records and validate the quality of the scan.
- May 2021 - Feb 2022
Shift Controller
EVRAZ Steel - Regina SK
Record Keeping and reporting. Deployment of Security officers on patrol, CCTV monitoring, and welfare checks. Handle Emergency events for the safety of workers and property.
- Dec 2020 - May 2021
Service Desk Analyst
eHealth , SK
Identify and diagnose issues and problems. Categorize and record reported queries and provide solutions. Advise users in an appropriate course of action. monitor issue from start to resolution.
- Sep 2018 - Dec 2020
Web Developer/Designer
MS Dev Studio
Site creation and implementation with special features & design to meet the requirement of Client which included E-Commerce Websites. Error free coding in HTML/CSS, Js , PHP & WordPress. To provide ongoing efficiency and security maintenance.
- Oct 2016 - Aug 2018
Safety & Security Supervisor
Chemtrade Electrochem ltd. BC
Initiated onsite safety program and properly trained team members to decrease injuries. Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets. Provide First Aid to all plant Employees. Recognized, documented, and advised on removal of hazards. Verified monthly practice of fire drills for every work shift and Monthly Fire alarm Testing. Responded to any emergencies as instructed and with utmost efficiency. Streamlined and directed occupational safety trends and current hazards analyses. Provided instructions to staffers during fire drills and emergency evacuations.
- Oct 2015 - Jan 2016
Office Administrator
Office Move Pro - Delta, BC
All clerical and Office Admin Tasks. Identified issues, analyzed information, and provided solutions to problems. Prepared a variety of different written communications, reports, and documents to ensure smooth operations. keeping track of all accounts payable. Filling and Documentation.
- Jan 2015 - May 2015
Office Administrator
Aldo Virtich Pty Ltd. Sydney, Australia
besides all office admin duties. Receiving mails reply to inquiries. Keeping accounts payable maintained and up-to-date. Talking with clients maintain schedules. Greeting and meeting with customers. Book keeping.
- Jun 2007 - Feb 2009
Complaints Manager/ Admin Assistant
G & B Windows, Southall , UK
Admin Support work. dispatch work to Builders. dealing with clients. Taking orders. Receive and resolve client Complaints. Transfer phone calls. Estimate rate and order supplies.
- Feb 2009 - Aug 2009
Customer Service Assistant
Talkways ltd. Southall, UK
Providing front-end customer support. Resolving software and hardware issues. Repair Computers. Installation and Configuration programs and software. Restoring data, creating the backup, and removing viruses.
- Nov 2005 - Dec 2006
Office Assistant
INTERKEN Freighters UK ltd. Southall, UK
Filling , Documentation & Record Management. check client’s paperwork, advise them if not complete or how to complete certain freight-related forms. resolving customer inquiries. Call transfer. Maintain and arrange records, physical and on computer.
- Mar 2004 - Nov 2005
Customer Service Assistant
Safeway Store Plc. London , UK
Guiding customers to the items they need, replenishing the grocery shelves when items go out of stock, assisting with the checkout process, helping customers load their groceries into their vehicles.
- Aug 2003 - Jan 2004
Lecturer/ instructor
Joint Services School & College. Rwp, Pakistan
Teaching Mathematics and Computer science to higher Classes. Taking Exams. Develop course outline. prepare lectures and record maintenance for student progress. To ensure that all students can take the highest quality of Mathematics & Computer Education.
- Sep 2000 - Mar 2003
Academic Incharge/ Lecturer
Govt. Degree College for Women. Rwp, Pakistan
Along with Teaching Computer Science to Post Graduate Students, my duties were to provide Supportive help to students so they may achieve their academic goals. Assist students in course sequencing , registration